Auto response rate > 96%
Our customers - Hotel
Grand Nikko Tokyo Daiba
Category：City hotel
Foregin guests share over 40％ Avg.,882 guest rooms, 17 banquet halls, 11 restaurants and bars, 2 wedding chapels
Hotel New Otani Hakata
Category：City hotel
A first class city hotel with history in the center of Fukuoka. Not only have great plans for sightseeing or business use, banquet halls are available as well.
Hotel East 21 Tokyo
Category：City hotel
Hotel East 21 Tokyo, a luxury hotel with a brasserie, Chinese cuisine, Japanese cuisine/ Teppanyaki and a bar.
Hotel Village
Category：Resort hotel
A resort complex that represents Kusatsu Onsen. Enjoy tennis or golf and skiing in winter. Indoor activities including a swimming pool, or bowling.
APPI
Category：Resort hotel
One of Japans’ largest all season resort in Iwate. Popular for the variety of trails and powder snow of APPI Kogen SKi Resort.
HOTEL THE FLAG Shinsaibashi
Category：Design hotel
Chosen in the TOP 10 “Hotels in Japan popular among foreigners 2019” with the very best equipped for stays by “those who love to travel”.
Osaka Tokyu REI Hotel
Category：Business hotel
In the perfect location 10 min walk from JR Osaka station and Subway Umeda station, great for sightseeing or business use. 402 guest rooms, 1 restaurant, 2 banquet halls.
Comfort Hotel
Category：Chain hotel
“Color your Journey.” A hotel chain with over 7,000 hotels worldwide in more than 40 different countries. There are 64 hotels in Japan.
Hotel Monterey
Category：Chain hotel
A European style chain hotel with 22 hotels in 11 cities. Enjoy functionable guest rooms and excellent service.
NAGI Kurashiki Hotel & Lounge
Category：Lifestyle hotel
Conveying the charm of Japan’s rural city to guests from all over the world. The 1st hotel of the lifestyle hotel brand, “Nagi”, “A travel partner of guests around the world”.
Our customers - Municipality
Osaka Convention & Tourism Bureau
Category：Municipality
The AI will guide you tourist spots, restaurants or hands-on facilities throughout Osaka using massive data from the website “OSAKA-INFO” or “TASTE OSAKA”.
Kochi City(tosatrip)
Category：Municipality
Get the latest information on tourism or gourmet meals of Kochi in different languages with the AI’s auto-response function.
Kusatsu Onsen
Category：DMO
One of the 3 major hot springs in Japan keeping 1st place of “100 hot springs of Japan”, held by Kanko Keizai Shimbun 16 years in a row.
Toyako Onsen
Category：Tourist association
Over 3 million tourists visit from in and out the country throughout the year. A hot spring district with a high ratio of foregin visitors.
Our cutomers - Other
Okinawa Tourist
Category：Travel Agency
A customer service using both AI auto-response and manual operator service on each of their car rental, hotel reservation, activity websites.
Venus Fort
Category：Shopping mall
Providing an easier time for visitors with not only access or shop information but directions to areas within the facility.
atinn
Category：Short term apartments
Over 2000 rooms centered around Nagoya and Tokyo. Ask questions before moving or complete moving out procedures/ report troubles on the chat.
tsunagu Japan
Category：Website
The largest inbound tourism site. The AI will recommend articles based on keywords entered by t users making it easier to find relevant information.
Why choose us?
Overcome language barriers
◎Standard service of Japanese, English, Chinese (Traditional/ Simplified), and Korean
◎Covers 90% of the languages used by inbound travelers
◎Over 20 languages including Thai, Italian, German, and French available as necessary
24 hour chat service
◎Can handle pre-travel questions or on-travel requests 24 hours, 365 days
◎No need to download an app
◎Easy use from smartphones through LINE, Facebook, or Wechat
◎Hotels can cut down time answering phone calls or emails and more time for excellent service
Highest level AI in the industry
◎Auto-response to questions
Achieving the highest level of auto-response rate in the industry with a rate of 96%. Answers to questions the AI cannot answer can be requested automatically.
The one and only chatbot which maintains the service level
◎The AI will take in requests automatically
Operations done by hand such as reservation confirmation or anniversary arrangements can now be left to the AI
◎Recommendations of tourist spots
Showing restaurants, tourist spots, activities and more around the hotel.
◎Information provided by the AI
The AI will send information relevant to the user depending on their taste or personality
Increase of customer satisfaction
Auto response for any occasions from pre to post-travel is sure to increase customer satisfaction!
◎Ask questions or make requests anytime on your smartphone
◎Immediate answers without waiting
◎Foreigen guests can stay without any worries
Manage with ease
◎Check the responses of the chat on the management page
◎Find out the needs and interests of customer from FAQs for better service
◎Guidance to manual response by staff or inquiry by phone or email when the answer is unavailable
◎Questions and answers can be added and changed on the management page
◎The more its used, the better it gets
Easy to launch
◎We will prepare the basic questions and answers
◎All you need to do is check the Excel data we send
◎Service available in about 10 days after we receive data
◎A single line of source code and the chatbot is ready for service
Pricing
Start now with installation fee 0 JPY〜
Service available from 20,000 JPY/month
For hotel facilities
20,000JPY～/ Month per facility (Free installation fee)
- Linking to LINE, Facebook, WeChat
- Multiple languages available（JP, EN,CN (traditional), CN (simplified),KO）
- Auto-response to questions（words＋images）
- Access/ Directions
- Take requests about reservation confirmation oranniversary arrangements
- Tourist information (meals, experience, sightseeing spots)
- Management page with multiple functions
- Promote service to users (Individual/ group)
- Chatbot for web portal (General info, store search)）
- Link with reservation management systems (direct sales)
- Link with membership systems
- UI、Customize UI or functions
For facilities other than hotels
Ask for priceswe can set them accordingly
- Linking to LINE, Facebook, WeChat
- Multiple languages available (JP, EN, CN (traditional), CN (simplified), KO)
- Auto-response to questions（words＋images）
- Access/ Directions
- Accepts requestsand collects surveysautomatically
- Tourist information (meals, experience, sightseeing spots)
- Management page with multiple functions
- Promote service to users (Individual/ group)
- Chatbot for web portal (General info, store search)
- Link to e-commerce websites (direct sales)
- Link with membership systems
- Customize UI or functions